Analytics
Standardized tracking data gives you granular visibility into every carrier and logistics provider. Detect and resolve shipping issues before they reach your customers, and before they put your platform revenues at risk.
Delivery expectations vary across Europe.
Your shipping strategy should too.
We give you access to the local last-mile carriers your European consumers expect.
We collect your parcels from your warehouse. We either sort by carrier at our hub, or for large volumes directly inject them into the carrier hub in the destination country. From there the local last-mile carrier delivers to your customer.
Back
Your returns experience determines whether customers come back.
We provide your international customers with a local, convenient returns experience.
Your customers drop off returns at their preferred PUDO or locker. We consolidate them at a local hub, cross the border, and deliver them straight back to your warehouse.
BackDelivery expectations vary across Europe. Your shipping strategy should too.
We give you access to the local last-mile carriers your European consumers expect.
end-to-end management
by one provider.
thanks to optimized
cross-border logistics.
due to competitive pricing
leveraging consolidation effects.
Your returns experience determines whether customers come back.
We provide your international customers with a local, convenient returns experience.
We handle full export and import customs clearance. Depending on your shipment we clear goods directly at the border or consolidate exports in bulk for transit. Your customer always receive their parcels DDP (Delivery Duty Paid). We actively minimize duties through the most competitive customs solution available.
Back
Consumers in Switzerland, the UK and Norway expect duty-paid delivery. The customs complexity behind it shouldn’t slow your business down.
We give your customers a seamless local delivery experience, while your team enjoys fully digital, hassle-free customs clearance processes.
Your customer send their returns to our local hub. We open and inspect every parcel on arrival. Data is instantly available to you, so you can process refunds while the parcels is still in CH, UK or NO. Any duties paid on the outbound shipment is recalimed. We ship back the consolidated returns to your warehouse.
BackConsumers in Switzerland, the UK and Norway expect duty-paid delivery. The customs complexity behind it shouldn’t slow your business down.
We give your customers a seamless local delivery experience, while your team enjoys fully digital, hassle-free customs clearance processes.
based on digital and seamless data flows.
due to proven expertise.
which makes your customer feel
they ordered locally.
Every last mile carrier works with a different label, different tracking events, different claims portals. We unify 100+ local last mile carriers and make them feel like one.
Standardized tracking data gives you granular visibility into every carrier and logistics provider. Detect and resolve shipping issues before they reach your customers, and before they put your platform revenues at risk.
Analytics
Data analytics of your shipping and warehouse providers.
Labels
One single API for all last-mile carrier labels.
PUDO Locator
One database to enable pickup point delivery in all countries.
End-to-end Tracking
Standardized tracking data across all carriers.
Return Portal
One return portal for all your webshops and carriers.
Claims & Liability
Same liability and claims portal for all your international parcels.
AI-agent based claiming, we recover your money for lost, damaged and delayed parcels.
AiME reads, classifies and files claims with the same precision as your best operator – at a fraction of the cost.
“Through the cooperation with claim.me, TQG is able to reduce the impact of delivery issues while improving operational efficiency with 85% less manual effort, ensuring our team stays tocused on what matters: fueling our community.”
Aygül Humphrey
Team Lead Customer Support
International at ESN
80%+ less time spend on claims.
~20% more refunds ccc.
Transparency across all claims and their statuses.
Our API connects directly to your platform.
Send shipment data, invoice records, and claim details without friction.
claim.me handles the rest.
